Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, you must have a valid claim.

The following items are non-returnable:

• Gift cards
• Downloadable products

There are certain situations where only partial refunds are granted:

• Any service that is returned more than 30 days after delivery

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is requested, we will send you an email to notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then, contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges

We will approve exchanges of services on a case-by-case basis.

Need help?

Contact us for questions related to refunds and returns.